Frequently Asked Questions
1. Q: What types of hoods are available for purchase on your website?A: We offer a wide selection of hoods, specifically designed for different models of Mack trucks. Information about each hood, including its specific features and compatibility, is available on the product page.
2. Q: How do I know if a hood will fit my Mack truck?A: Each product page for our hoods includes detailed information about the models they are compatible with. Please make sure to check this information before making a purchase.
3. Q: What are the features of the hoods sold on your website?A: Our hoods are designed to be durable, easy to install, and provide optimal airflow for your truck. Specific features may vary depending on the model of the hood.
4. Q: Can I purchase a hood if I live outside of the United States?A: Yes, we do offer international shipping for our products. Please check our shipping policy for more information on international orders.
5. Q: Are these hoods original Mack truck parts?A: While we strive to provide high-quality products that meet or exceed OEM specifications, the hoods sold on our website are aftermarket parts and not original Mack truck parts.
6. Q: What is the return policy for hoods?A: If youre not completely satisfied with your purchase, we accept returns within 30 days of the purchase date. Please check our return policy for more information.
7. Q: How can I track my order once Ive purchased a hood?A: Once your order has been shipped, you will receive a tracking number via email, which you can use to monitor the delivery status of your hood.
8. Q: What materials are the hoods made of?A: The hoods on our website are typically made of high-quality, impact-resistant fiberglass or plastic. The specific material used for each hood is listed on the product page.
9. Q: How long does it typically take for a hood to ship after Ive placed an order?A: We aim to ship all orders within 1-2 business days. However, shipping times may vary based on the specific product and your location.
10. Q: Are there any installation instructions included with the hoods?A: While our hoods are designed to be easy to install, they do not come with installation instructions. We recommend having them installed by a professional to ensure proper fit and function.